Experience is Everything: Why CX and EX are the Next Great Frontier for Your Brand

 
June 19, 2019
 
TBD
 
TBD
In an era when customer expectations are higher than ever and differentiators are becoming harder to quantify, many brands are turning to experience – both customer experience (CX) and employee experience (EX) – as a way to set themselves apart. Join Anthony Grijalva, EVP of Marketing for G&A Partners, to learn why G&A is doubling down on experience management to distinguish their brand in today’s competitive landscape, and the impact becoming an experience-driven organization has had on their business. Attendees will also get tips and suggestions for how they can start understanding, measuring, and optimizing CX and EX in their organizations today.
Anthony Grijalva
Anthony Grijalva
VP, Marketing
G&A Partners